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"The great brands out there have had a very forward thinking off-premise strategy."
"If you're not an agile, technology-enabled business, it's gonna be really difficult to survive in the future."
"Sometimes by just looking a little bit in the past to similar industries, we can potentially learn how we may be able to make the right decisions to help power our future in the restaurant industry."
"Don't look at delivery as an evil part of the business."